Digital Edition Help & FAQ

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Download Instructions

Download your digital app today and enjoy access to Mother Earth Gardener content!

1. Choose the appropriate below link for your smartphone or tablet

   
   
   
   
   
   
   
   
   

2. Find the app that you have downloaded to your digital device.

   Note: For Apple, Google Play and Amazon Marketplace, you should see a new Mother Earth Gardener icon on your device.

   Once you have opened the app, select the “SUBSCRIBE/LOGIN” button.

3. Log in to the app using your Existing Account.

   You should have received your customer account number when you first joined. If you do not have your number, you can call Customer Care toll-free at 800-456-5835 (outside U.S. & Canada call 785-274-4364). If you have a print magazine, your customer account number is also on your magazine label.

4. Enter the zip code that is registered to the shipping address on your account.

5. Create an App Account to sync your content accross devices.

   Enter your email address and a new password to create an account to log in to the app.

6. Start browsing each digital edition.

   You will be notified within the app each time a new digital edition has been added to your library.

Frequently Asked Questions

• Can I access the same issues on all of my digital devices?

  Yes, you can download the app on multiple smartphone or tablet devices. You simply enter your same login information to access the same issues on your various devices.

• What is my customer account number?

  Your customer account number is assigned to your account when you first joined. Your customer number is the first 12 digits on the magazine label if you receive a print magazine (Note: includes the leading zero). You can call Customer Care if you do not know your customer account number. Call Customer Care at 800-456-5835 (outside U.S. & Canada, call 785-274-4364). You will only need to enter it the first time you log in to the app.

• When can I view my digital issue?

  You can view your digital issue immediately upon logging in to the app, if you ordered a subscription online. If you ordered through our Customer Care department, you will need to wait until the next day.

• Can I download a PDF version of the magazine?

  Click on the cover of a magazine. Select an article. A PDF image should appear in the upper right corner of the screen. Click on the image and a PDF version will download.

• Why can’t I find the app in Google Play?

  The app is only available on devices that have OS 3.0 or higher.

• Can I view my digital issues on my desktop?

  The digital edition is not currently available on the desktop.

• When does my digital membership expire?

  If you have a print membership, your digital subscription expires at the same time as your print subscription. You can also visit www.motherearthgardener.com/subscriptions and log in to your account. Select “Your Subscription” and the account status will give you your expiration issue. If you have a digital-only subscription and you do not know when it expires, you can also call Customer Care at 800-456-5835 (outside U.S. & Canada call 785-274-4364).

• Can I pay my bill through the app?

  You will need to go to www.motherearthgardener.com/subscriptions to pay the amount due for your membership. Once you are on this screen, you can select the “Pay Your Bill” option on the left side of the screen.